Development: Digital Wallet
We partnered with a leading telecommunications company to design and develop a secure, custom-built e-wallet platform.
View ProjectHighlighted Client Projects We’re Proud of
We take pride in the brands we have contributed to building. From concept to execution.
Development: Project Consent Management Project
We partnered with a leading telecommunications provider to implement a comprehensive consent management platform.
View ProjectDevelopment: Project Gen Z Digital Experience App
We partnered with a leading telecommunications provider to design and build a mobile-first platform specifically tailored for the Gen Z audience.
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Case studies
More from our delivery track record
Logistics · Finance Transformation
DHL — European Finance Shared Service Center
Comprehensive digital transformation study examining the consolidation of disparate finance operations across eight European countries into a centralized shared service center in Eastern Europe.
The resulting strategic recommendation provided DHL’s regional board with a clear financial justification, risk mitigation approach, and phased implementation plan for this significant organizational transformation.
Global Operations
HP — Global Business Transformation
Orchestrated a comprehensive business transformation for HP’s global operations, delivering:
- Strategic process re-engineering optimized for offshore delivery models
- Custom solutions addressing complex technical, regulatory, and cultural requirements
- Seamless consolidation of operations across multiple international locations
- Implementation framework balancing global standardization with necessary country-specific adaptations
This initiative established a cohesive global operating model that maintained compliance with local regulations while achieving significant cost efficiencies and process improvements across HP’s international footprint.
Telecommunications · South East Asia
Mobile Wallet — Complete Financial Ecosystem
Design and development of mobile wallet solution for a leading telco in South East Asia, delivering a complete financial ecosystem that featured:
- Seamless banking integrations and transaction capabilities
- Intuitive user journeys optimized for customer engagement
- Dedicated merchant applications to expand marketplace reach
Banking · Indonesia
Mambu Core Banking — MSME Neobank
Led the implementation of Mambu as a core banking solution for an Indonesian MSME neobank, addressing critical challenges including slow operations, irregular disbursements, and offline processes.
This transformation modernized the client’s operations and significantly improved service delivery to Indonesia’s MSME sector.
Fintech · Data Infrastructure
Paytm — Cloud Data Infrastructure Migration
Revolutionized Paytm’s data infrastructure by transitioning from unreliable on-premises big data systems to a cloud-based solution, addressing challenges with their single daily batch process for over 4,000 tables.
- Engineered robust data pipelines to AWS EMR and S3
- Implemented an intelligent orchestration system for optimized data ingestion
Telecommunications · AI / CVM
AI-Powered Churn Framework for Prepaid Customers
Challenge: In a competitive telecom landscape, retaining value-seeking prepaid customers became difficult due to ineffective traditional churn models and aggressive competitor offerings.
Solution: We built an AI-powered churn framework to segment users into key behavioral categories and personalized CVM offers accordingly. We implemented an omnichannel strategy to deliver targeted messages via mobile, USSD, SMS, and digital touchpoints.
Telecommunications · Location Analytics
Location-Aware NPS & Network Sentiment Mapping
Challenge: Customer experience issues, such as poor network coverage or pricing dissatisfaction, varied greatly by region, but existing systems lacked the visibility to act on hyper-localized insights.
Solution: We integrated location data with AI-driven NPS analysis (Topic Modeling, Predictive Analytics) to map customer sentiment and complaints at national, city, and even tower-level precision. By combining customer feedback, usage metrics, revenue data, and network performance KPIs, we built a location-aware ML recommendation engine.
Privacy · Enterprise Scale
OneTrust Consent Management at 50 Million Users
Architected and implemented a comprehensive consent management solution on OneTrust that centralizes all customer privacy preferences across 50 million users, providing consolidated visibility of consent profiles enterprise-wide.
This initiative strengthened the customer’s privacy compliance framework while enhancing customer trust through transparent data handling practices.